SOP- Onboarding
SOP On Boarding
Log-in to the System: Go to the home page >> https://uniphorehelpdesk.freshservice.com/a/dashboard/default
>Click on the options (3line icon on the left corner)>> Click Service Catalogue
Click Service Catalogue >>All Service Items>> Employee On-boarding>>
On Boarding Form Populates>> Fill up the form
Post clicking on the
, another form populates to send additional emails>> Add email Address>> Click Confirm
Following Notifications are going to go out:
IT Team
Admin Team
BGV Team
Payroll Team
The above emails can be replied BAU and the same will be recorded in the ticketing tool indicating the status of all the tasks
The Notifications will be visible in the Ticketing tool:
Post receiving the completion of all task the ticket Status of the ticket can be “Closed”>> Click ”Update”
